Terms & Conditions

SHIPPING WITHIN AUSTRALIA

Orders within Australia,shipping is included..

We post via Australia Post.
Express post service is approx 2-3 days

Larger orders depending on destination may be shipped standard.
This may be 3-4 days,possibly 7,
depending on the order and the destination.

We will send tracking number via e-mail when your Ooroo order has been sent.


INTERNATIONAL ORDERS

International orders shipping included ...orders may take up to 10 days to arrive.

We will send tracking number via e-mail when your Ooroo order has been sent.

Shipping internationally please note Ooroo Australia cannot be held responsible for duties or taxes which may be applied by customs in the country where delivery is made.
Possible foreign taxes of custom duties are the responsibilities of the customer.


TEXTILE CARE

Ooroo Australia has chosen the most beautiful textiles BUT we do recommend you to take care of your purchase with a well respected brand name water and stain protector of your choice. .


LEATHER CARE

Leather &Coloured leather- Ooroo recommends you care for your leather bag with a well respected brand of leather polish of your choice.


OUR AIM

Our aim was to never produce a mass produced product,each purchase is a one of a kind unique piece..When people stop you and admire your purchase it's important to note the stock will vary due to the artists textile featured at the time and what coloured leather best complimented the range. ..


MAIDEN RANGE

Ooroo's maiden range consists of 5 beautiful pieces
Two handbags.
Three purses.
Textiles will change featuring many amazing Australian artists.


PRESENTATION

When sent to you or as gift each bag sent out wholesale or retail will arrive beautifully presented in a soft drawstring protection bag with our logo printed on the front..
I REALLY LOVE SPECIAL ORDERS...
eg.Birthday,Corporate,Celebrity, Yep your Mum your Bestie that special someone that takes home a little sneaky piece of Australia to enjoy,between you and me I Betcha that'll be back...


PAYMENTS

We accept ,Visa,MasterCard and Pay Pal.
If you would prefer to speak to customer service for payment options please call contact me (Kendra Harding) I'm happy to talk through your requirements...
+(61) (0) 409 587 947
or e-mail oorooaustralia@hotmail.com


RETURNS

Ooroo offers a 7 day return policy beginning when you received your purchase.
Merchandise will not be processed if the item has been worn,washed,or altered.

Once you have placed your order you will be unable to change it on line,however you can e-mail Oorooaustralia@hotmail.com more than happy to discuss return conditions and arrangements. .

Thank you for choosing Ooroo Australia and buying Australian made.
We hope you enjoy your Ooroo product as much as we did creating it .

Ooroo for now
Kendra Harding